Cancellation Policy
How cancellations and changes are usually handled
Cancellation and amendment conditions can vary depending on the supplier, fare type, hotel, destination, travel dates, and how close the request is to departure.
Booking Guidance
Final supplier terms, booking conditions, and trip-specific charges should always be confirmed with AVJ before payment.
What can affect charges
- Airlines, hotels, resorts, visa-related services, transfers, and activities may each follow different cancellation or amendment rules.
- The closer a booking is to travel, the more likely stricter supplier charges may apply.
Before confirmation
- AVJ can explain the available cancellation conditions that apply to a specific quotation or supplier mix before you proceed.
- Any non-refundable elements should be reviewed carefully at the quotation or booking stage.
Important note
- This page provides general guidance only and should not be treated as a final booking-specific schedule of charges.
- Once a supplier and fare type are selected, the applicable cancellation conditions should be confirmed before payment.